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Academic Digest

Interns Hired to Connect COVID-19 Patients with Care

Two College of Health Professions interns in ChristianaCare’s Care Management Department have been hired by the health system to support patients during the COVID-19 pandemic.

Ned Bates is a care connector, who monitors Electronic Health Records (EHR) to facilitate patient admissions and discharges. He also plays a role in monitoring patients who have been diagnosed with the virus.

Crystal ConleyCrystal Conley also is a care connector. Before they were hired, they worked 15-20 hours a week at the health system as interns.

“We work as a team in ensuring patients are reached out to and offered the different services ChristianaCare has so they can be monitored during this COVID battle,” she says.

Both students are pursuing bachelor’s degrees in health sciences. In addition to their paid internships at ChristianaCare, they also have had the opportunity to interview top management in the health system.

“We have a very positive relationship with ChristianaCare,” says Dr. Angela Herman, Chair of Health Services. “The students get their foot in the door, they get experience, and they get to show themselves in a professional setting.”


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