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Communication is Key

There are several questions students tend to ask. We have the answers.

Q: I want to learn more about Wilmington University, but I haven’t
been able to attend an open house. How can I find out what I need to know?

A: Try our new webinar and text messaging options! They make information accessible, and they’re available when and where you are.

woman on laptop smiling“Our hours are 9 to 5, but students’ lives are 24/7,” says WilmU Marketing Services Specialist Marie Gerrish. “These online options give them more opportunities to get to know us.”

At WilmU’s webinars, scheduled several times a week, you can listen in on 20-to-30-minute information sessions covering frequently asked questions and interact with your own.

They’re presented twice a day, at noon and 7 p.m., with Tuesday’s webinars focusing on financial aid, Wednesday’s on undergraduate programs, and Thursday’s on graduate programs. Additional webinars will address the concerns of transfer students and military learners, and spotlight individual degree programs and WilmU’s colleges.

The webinars direct attendees to downloadable handouts and documents, and provide them with a code that will enable them to apply to WilmU for free. Check out our calendar of upcoming webinars and register at wilmu.edu/VisitUs.

Text messaging is another way for students and prospective students to get their questions answered, even while they’re on the go. Text WilmU anytime at (302) 203-9516 and an Admissions Department representative will respond, live and in real time, during normal business hours. (Messages sent outside of business hours will receive a reply the following morning.)

The advantage of text messaging is that it can become a personalized process that leads from questions to actions, says WilmU Admissions Manager Greg Cope. Admissions specialists help students set up appointments with academic advisors or register for courses.

“Our students are looking to do things on their time, and in ways that are convenient for them,” says Cope. “This technology is fantastic for opening up the lines of communication with them.”

-Britney Gulledge

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